E-civil electronic system presented to trainees of Diplomatic School

Today, the Minister of Justice of the Republic of Armenia hosted the trainees of the Diplomatic School of the Ministry of Foreign Affairs of the Republic of Armenia, headed by Director of the School, Ambassador Extraordinary and Plenipotentiary Vahe Gabrielyan and Head of the Consular Department of the Ministry of Foreign Affairs of the Republic of Armenia Vladimir Karmirshalyan. Head of the Civil Status Acts Registration Agency of the Ministry of Justice of the Republic of Armenia Ani Mkhitaryan presented to the trainees of the School the activities of the Ministry of Justice of the Republic of Armenia aimed at introducting the electronic systems in the CSAR sector, in particular referring to e-civil, e-health and e-apostille electronic systems.

According to Ani Mkhitaryan, thanks to the e-civil system introduced on 30 September 2014 and operating throughout the whole territory of the Republic of Armenia, today, all 52 CSAR territorial bodies perform their functions exclusively via an electronic system.

"Today, thanks to the system, which is interfaced with the electronic system of the State Population Register of the Police of the Republic of Armenia, there cannot be duplicate registration of births or marriages and there cannot be any mechanical errors that were typical for previously registered acts. Electronic governance and the act of interfacing it with the electronic systems of other state bodies have minimised administration related to the circulation of documents and reduced the time limits for tasks. In particular, today we transfer information regarding birth, marriage, divorce and death in real time to the State Population Register, the National Statistics Service, credit bureaus, etc.,” A. Mkhitaryan noted, adding that thanks to e-civil, red tape has been reduced to a minimum, and more accessible and high-quality processes have been established for citizens.

According to the Head of the Agency, due to interfacing the e-civil system and the e-health sub-system, when applying to the CSAR territorial bodies for registration of birth or death, citizens are no longer obliged to submit medical certificates signed and stamped by medical institutions. A medical certificate, completed by a doctor within the e-health system, is already available for CSAR territorial bodies in real time. Citizens only submit the slip given by the medical institution, and the medical certificate is generated within the e-civil system due to the check number generated thereon.

In 2017, e-civil was also interfaced with the electronic system of the Social Security Service of the Republic of Armenia. In the first stage of interfacing the two systems, citizens were given the opportunity to submit applications for maternity allowance electronically, within civil status acts registration bodies. According to Ani Mkhitaryan, interfacing the electronic systems of the justice and social sectors led to minimisation of administration and increase in satisfaction of citizens with quality of services provided by state bodies, taking into account the fact that state bodies save both time and money.

The Head of the Civil Status Acts Registration Agency also presented the electronic system of apostille www.e-apostille.am introduced by the Ministry of Justice of the Republic of Armenia, providing the opportunity to check the authenticity of documents.

Head of the Consular Department of the Ministry of Foreign Affairs of the Republic of Armenia Vladimir Karmirshalyan and Ani Mkhitaryan also referred to full interfacing of the e-consular consular electronic system with e-civil, thanks to which consulates of the Republic of Armenia in foreign states would perform the CSAR functions also via e-civil system by using a unified electronic register.

Head of the Consular Department of the Ministry of Foreign Affairs of the Republic of Armenia Vladimir Karmirshalyan highly appreciated the active co-operation with the Civil Status Acts Registration Agency of the Ministry of Justice and expressed hope that the collaboration would be ongoing. At the end of the meeting, the trainees of the Diplomatic School tested the process of registration and verification of birth, marriage acts within the framework of e-civil system's educational section.